Notebook
18 Nov 2009 at 9 PM
A Clog in the Online Bill Pay
Once per month, every month, for several years I visit the City of Lafayette web site to pay my water bill. Every month, I experience a flood of frustration. (get it? water, flood?) My epic journey includes buttons of confusion, terrible tool-tips, poor prioritization, and a head-to-head battle with the deadly web form of doom!
13 Nov 2009 at 9 PM
Designing Websites with Purpose
Purpose provides a framework for web design. For a while I have felt that List of One was lacking something. The site design was nice, the code was all standards based, the information was all accurate, yet I wasn't happy with it. The site lacked a clear purpose.
28 Oct 2009 at 8 PM
Book: Web Form Design: Filling in the Blanks
Luke Wroblewski's book on web form design starts by telling us to build things from the outside in. He does a great job of explaining the merits of user centric, task focused design by describing what it isn't.
- “It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them.”
- Steve Jobs
