Notebook
28 Feb 2012 at 9 AM
Self-Service IT Organization
For the past ten years I've worked with an IT organization at a large research university. I believe the organization can benefit from embracing a self-service approach to IT support. But, will self-service help or hurt a culture that values customer service and control?
12 Jan 2012 at 7 AM
Why Netflix hasn't replaced my Cable TV
Netflix has not replaced my family's cable television and it won't until it stops asking us what we want to watch every thirty minutes. This is a serious first world problem!
17 Feb 2011 at 1 PM
Auditory Feedback while Live Streaming
Being awesome online is missing one thing, the applause. We've solved this long time problem for Mario Marathon 4 with the use of AJAX, JSON, and a small Java Applet.
- “If something is worth doing once, it's worth building a tool to do it”
